Client bundles a collection of database from a Hospital Information System (HIS)
DB contents created by both client and 3rd party developers
Multi-language source (English and Korean, more than 20% of the source contents DEFECTIVE)
Internationalization should be taken into account for multi-language localization into zh-CN, and ko-KR
Client works Agileand localization processes must work well within that environment
Solution
Localization and localization testing offered in one seamless solution, and managed by a single PM
CREDENTIAL takes full responsibility for localization and testing
Adaptable process put in place, taking HIS from internationalization through full localization.
Process includes:
o Kick-off meeting to align expectations and responsibilities
o Responsibilities assigned for all steps
o Defined schedules
The problem discovered, existence of defective sources (Korean and English both) that haven’t been known by anyone else before CREDENTIAL , was resolved by internationalizing the entire contents, while working within Agile environment
Deliverables
Assured, consistent level of quality all across the HIS database into all target languages
Structured localization and testing processes work seamlessly with client’s Agile implementation
Client able to fully outsource localization and testing process to CREDENTIAL
